Lessons learned for keeping loved ones safe

Lessons learned for keeping loved ones safe

My friend Ronnie and her sister just signed their mom up for a personal emergency alert system. It’s the kind that hangs around your neck and will signal the company if you press the button.

An emergency dispatcher will respond and attempt to talk to you to see if you pushed the button in error and are OK, or if you need help. If you do not answer, the dispatcher will assess the situation and call an emergency contact that is best suited to your circumstances. Sometimes the dispatcher needs to call your second contact in case the first one cannot be reached.

Ronnie’s mother is in her nineties and lives alone at her home in Michigan. Ronnie’s sister lives near her mother and is the first point of contact for the emergency alert folks. Ronnie lives here in California and is on the list as the second contact as a fallback position.