Tact is key when having tough conversations

Frustration levels can run high on all sides

Tact is key when having tough conversations

Conversations with aging parents require compassion

I recently witnessed a conversation at a restaurant between a woman and her mother. The woman appeared to be in her fifties or sixties and her mother in her seventies or eighties.

The waitress was quickly listing the specials of the day, looking down at the table as she poured waters for the ladies.

The mother, who appeared to be having difficulty hearing the waitress, remained silent as she tried to piece together the jumbled words.

As the daughter waited, she used the situation to say, “See mom, this is why you should not be driving anymore, you can’t hear.

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