Your appointment is at 10:00 a.m. You did everything right. You arrived 15 minutes early, checked in, completed the paperwork, and found a seat in the waiting room. At 10:20, you're still waiting. By 10:40, you're wondering if someone forgot you were there. Then, after you're finally called back, you spend another 15 minutes alone in the exam room before the physician walks in.
Sound familiar?
If you've found yourself wondering, "Has it always been this way?" the answer is no.