This weekend, while doing some early holiday shopping at Macy’s, I found myself in line behind a white-haired woman using a walker, chatting cheerfully about the bargains she’d found and the gift card she planned to use. By chance, we ended up checking out side by side.
The cashier struggled with her gift card until a supervisor explained it was a new kind—purchased with a greeting card at a Hallmark store—and required an email address and internet access to redeem.